Crocs Invoice 1364222127 for PO 07689594CGB

Dear Crocs customer,

Thank you for your purchase.

Please find attached the invoice which confirms all the details of your
order.

For any inquiries that you may have please do not hesitate to contact us
at websales_UK@crocs.com and we will aim to get back to you as soon as
possible.

The quickest way to find an answer to most inquiries is by navigating to
our Customer Service page.

Return Request

Within 90 days after the delivery a return can be requested. The easiest
way to do so is by using the Return process below. This helps Crocs to
properly process your return and refund:

If you are a registered customer:

1. Please log into your account.

2. Choose the order you would like to return.

3. Go to "need to return an item" on the upper right side of the page.
4. Select the item(s) you wish to return.

5. Confirm your return request.

6. You will be sent a link for the Return Label which contains further
instructions by email.

7. Please send the item(s) back using the return label which is sent to
you.

8. You will receive a full refund of purchase price paid for the order,
on average, within 10 working days after we have received the original
item(s). The refund will be issued to the original card/account.

If you're not a registered customer:

1. Please click on the return request link at the bottom of the website
you ordered from.

2. Fill in your order number (eight numbers and three capital letters,
e.g. 00012345CEU) and billing last name, as per your order confirmation.

3. Go to "need to return an item" on the upper right side of the page.

4. Select the item(s) you wish to return.

5. Confirm your return request.

6. You will be sent a link for the Return Label which contains further
instructions by email.

7. Please send the item(s) back using the return label which is sent to
you.

8. You will receive a full refund of purchase price
paid for the order, on average, within 10 working days after we have
received the original item(s). The refund will be issued to the original
card/account.


Please note: If you have received a defective item, please contact our
Customer Service with a short description of the defect. Please don't
return the faulty item(s) before you receive further instructions.


Kind regards,

Crocs Europe